Grievance Officer
Last Updated: 30 September 2026
In line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, AiroHR Technologies Private Limited has designated a Grievance Officer to handle complaints about the Services and requests about your personal data, including access, correction, deletion and withdrawing consent.
1. Grievance Officer
Prashantha
Grievance Officer
AiroHR Technologies Private Limited
Mon–Sat, 10:00 AM–7:00 PM IST
First Floor, No 02, Basaveshwara Complex, 40 Feet Road, Srinivasa Nagar, Sunkadakatte, Bengaluru, Karnataka 560091
2. How to Raise a Grievance
Email or write to the Grievance Officer with:
- your name and contact details (email or phone);
- your company name, and your employee ID if you are an employee of an AiroHR customer;
- a description of the complaint or request, and any reference such as an invoice number, page or date.
We may ask you to confirm your identity before acting on a personal-data request.
3. Response Timelines
- We acknowledge every complaint within 24 hours.
- We resolve complaints within 15 days of receiving them.
4. Employees of Our Customers
If you are an employee of a company that uses AiroHR, your employer decides how your employment data is used. You can also contact your employer’s HR team, and some requests (for example deleting employment records) need your employer’s go-ahead. See Delete your account or data and our Privacy Policy.
5. If You Are Not Satisfied
If you are not satisfied with our response to a personal-data grievance, you may complain to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.